If you have solar panels, you will need a EG Meter or an import or export meter.
If you do not have panels but wish to sign up to our Solar Zero brand, please fill out this form here and one of our SolarZero specialists will contact you back.
If you have solar panels, you will need a EG Meter or an import or export meter.
If you do not have panels but wish to sign up to our Solar Zero brand, please fill out this form here and one of our SolarZero specialists will contact you back.
Most commonly the metering company who installed the meter, not the retailer.
The Meter Equipment Providers charge the retailer for the use and maintenance of the meter at the property. This means you receive one invoice that includes metering charges rather than two invoices, one from the retailer and one from the metering company.
Manual read meters only measure total consumption and do not record the time of your consumption. A meter reader will visit your property to record your usage.
Smart meters allow your usage to be recorded every half hour. Smart meters can be read remotely, and do not require access to your property for a meter read.
Yes, meters are provided by qualified meter suppliers in New Zealand and they must be approved and comply with all relevant regulations.
If you have questions about the safety aspect of your meter, we recommend you talk to the metering company. For your own personal safety, do not touch or tamper with the meter for any reason.
Smart meters cannot identify which appliances you are using, or when you are using them. Your meter will measure and report the amount of energy used or generated in your home on a half-hourly basis.
No, we don’t allow customers to supply their own meters.
Yes, please contact our customer care team to organise a meter shift. We will need 10 -15 days’ notice. A fee of $130 will apply once the meter shift has been completed on your next invoice and your electrician will need to create a meter board, and complete a preparatory wiring, so our contractor can move the meter.
Please note, a Certificate of Compliance (COC) is required by your electrician once they complete their electrical work for our contractor to sight.
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